Delivery & Lead Times

We make ordering timber stair components straightforward with clear options for local pickup and delivery across South East Queensland.

Local Pickup

Pickup is available from our workshop in Warana on the Sunshine Coast. Please arrange a suitable time with us once your order is ready so we can have everything prepared for you.

Delivery Areas

We deliver throughout South East Queensland, including:

  • Sunshine Coast
  • Brisbane
  • Moreton Bay
  • Gold Coast
  • Ipswich
  • Toowoomba and surrounding areas

Delivery Pricing

Delivery is charged by zone based on distance from our workshop. Check your postcode below to find your zone.

Zone A — $150 (0–40 km)
4507, 4511, 4516–4519, 4550–4561, 4564, 4566–4567, 4572–4575

Zone B — $200 (40–80 km)
4006–4025, 4030–4060, 4172, 4174–4179, 4500–4506, 4508–4509, 4512–4515, 4520–4521, 4562–4563, 4565, 4568–4569, 4571

Zone C — $250 (80–120 km)
4000, 4005, 4061–4070, 4073–4107, 4109–4170, 4173, 4183–4208, 4300–4306, 4311–4314, 4342, 4345–4346, 4355, 4510, 4570, 4580–4600, 4614–4615

Zone D — $350 (120–160 km)
4209–4221, 4226–4227, 4230–4285, 4307–4309, 4340–4341, 4343–4344, 4347–4354, 4359, 4400, 4402, 4601–4611, 4620, 4650–4655

Not in a listed postcode? Contact us to discuss your delivery options.

Lead / Production Times

Most orders have a typical production lead time of 5–10 business days from confirmation of your order and payment.

The exact timing for your specific order will always be confirmed in the quote we provide. This way you know precisely when your treads, risers, stringers or full staircase package will be ready — helping you plan around your building or renovation schedule.

If you have a tight deadline, let us know when you enquire and we will do our best to accommodate where possible.

Need a Quote?

For accurate pricing, lead time and delivery cost on your project, please use our Stair Configurator or contact us with your requirements. We're happy to help.

Bestseller

Stair Component Terms

Stair terminology can be technical and easily misunderstood. For clarity, we have outlined the essential terms and illustrated them in the accompanying diagram.

Shop now

Open or Closed Stair

Discover the best of both worlds